Booking Terms and Conditions for Badminton Coaching Services

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These Terms and Conditions ("Agreement") govern the use of badminton coaching services ("Services") provided by Toby Brazier Coaching ("Coach"). By booking or attending any session, you ("Client") agree to be bound by these Terms and Conditions.

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1. Types of Services:

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The Coach offers the following services:

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• Block Sessions (Monthly, Termly, Half Termly): Prepaid sessions purchased in blocks (monthly, termly, or half termly) at a discounted rate.

• Mid Block Sessions: Sessions which are attended and prepaid for in between Block Sessions.

• Single Sessions / Pay-As-You-Go: Individual sessions paid for only when attended.

• Bookable Services: Services such as Private Lessons, Educational Programmes, Shuttleton, Badfit, Badminton Bonanza, Group Coaching, Facilitated Sessions, No Strings, Essentials, and any other related service, which require advance booking.

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2. Block Sessions (Monthly, Termly, Half Termly):

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• Block sessions are purchased upfront for a specified period (monthly, termly, or half termly) and must be paid in full to secure the booking.

• A discount is applied to block sessions compared to the price of single sessions.

• Block sessions are non-refundable. If you are unable to attend a session, you will not be entitled to a refund or credit for the missed session.

• Block sessions must be used within the specified period (monthly, termly, or half termly). Unused sessions cannot be carried over beyond the designated period.

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3. Mid-Block Sessions:

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• Mid-Block sessions are purchased upfront for a specified period (sessions left of the current block) and must be paid in full to secure the booking.

• Mid-Block sessions are non-refundable. If you are unable to attend a session, you will not be entitled to a refund or credit for the missed session.

• Mid-Block sessions must be used within the specified period (sessions left until next period of Block Sessions). Unused sessions cannot be carried over beyond the designated period.

 

4. Single Sessions / Pay-As-You-Go:

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• Single sessions or Pay-As-You-Go sessions are paid for only when attended.

• Payment is not required unless the session is attended.

• If you cancel or do not attend a session, no payment is required for that session.

• These sessions are subject to availability and must be booked in advance.

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5. Bookable Services (Private Lessons, Educational Programmes, Shuttleton, Badfit, Badminton Bonanza, Group Coaching, Facilitated Sessions, No Strings, Essentials, and Other Related Services):

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• 24-Hour Cancellation Policy: You may cancel a booked session or service up to 24 hours before the scheduled time without incurring a charge.

• Cancellation Within 24 Hours: If you cancel within 24 hours of the scheduled service, you will be charged the full price for the session or service.

• Late Arrival: If you arrive late for a session, the full session fee will still apply, and the session may not be extended.

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6. Cancellations and Rescheduling:

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• Block Sessions: No refunds will be given for missed sessions. If you cannot attend a session, no credit or rescheduling will be offered, but the session will still count as part of the prepaid block.

• Mid-Block Sessions: No refunds will be given for missed sessions. If you cannot attend a session, no credit or rescheduling will be offered, but the session will still count as part of the prepaid block

• Single Sessions / Pay-As-You-Go: Cancellations can be made at any time without a charge, provided the session has not been attended.

• Bookable Services: Cancellations must be made at least 24 hours in advance to avoid a charge. If you cancel or fail to attend a booked service (e.g., Private Lesson, Group Coaching, etc.) within 24 hours of the session, you will be required to pay the full price of the session.

  • If you cancel or reschedule a session more than 24 hours in advance, no charge will apply.

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7. Payment:

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• Block Sessions: Payment is due upfront for block sessions, and these payments are non-refundable.

• Mid-Block Sessions: Payment is due upfront for mid-block sessions, and these payments are non-refundable.

• Single Sessions / Pay-As-You-Go: Payment is due upon attendance of the session.

• Bookable Services: Payment for services is required in advance or at the time of booking, depending on the nature of the service.

• Accepted payment methods include cash and bank transfer.

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8. Client Responsibilities:

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• Clients are responsible for arriving on time for sessions and being properly equipped (e.g., appropriate footwear and clothing for badminton).

• The Coach reserves the right to refuse service to any Client who arrives late or is unprepared for the session.

• Clients must notify the Coach promptly if they need to cancel or reschedule a session.

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9. Coach’s Right to Cancel or Reschedule:

• The Coach reserves the right to cancel or reschedule sessions or services due to unforeseen circumstances (e.g., illness, emergencies). In such cases, Clients will be notified promptly, and alternative arrangements will be made or refunds offered where appropriate.

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10. Liability:

• The Coach will not be liable for any injury, loss, or damage sustained by the Client during sessions, except where required by law.

• Clients are responsible for ensuring they are physically fit and healthy enough to participate in coaching sessions.

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11. Governing Law:

• These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

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By booking or attending any sessions or services, you confirm that you have read, understood, and agree to these Terms and Conditions.

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Contact Information: For any inquiries or further clarification, please contact

Toby Brazier Coaching – tobybraziercoaching@gmail.com